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哈佛管理經營講座系列

整合行銷傳播與數位行銷

IBM 6070 Integrated Marketing Communication

Professor Yingchan  Tang 

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I.    COURSE OBJECTIVE 

This course is designed to introduce students the field of integrated marketing communication (IMC) programs of a modern organization.  The emphasis will be on the role of advertising and other promotional mix tools including sales promotion, pubic relations, personal selling, viral marketing, two-sided market platform, and database--, interactive--, Internet-- , wireless- marketing. The development of an integrated marketing communications programs requires an understanding of the overall marketing process, customer behavior, STP strategy, communications theory, and creative strategy and implementation; and how to set IMC goals, objectives, and budgeting, and execution.  We will examine the process by which IMC programs are planned, developed and executed as well as the various factors and considerations that influence this process. 

II.    PREREQUISITES

Students should have taken Marketing Management or have marketing-related working experience.

III.    TEXTS & INTERNET RESOURCES

Textbooks & Readings:

1.      Belch & Belch (2018), Advertising & Promotion, An Integrated Marketing Communication Perspective 11th Edition, McGraw-Hill

2.      Getting the most from your HBS experience (.pdf)

3.      Mapping the Boundaries of Marketing –JM Special Issue

a. Batra and Keller (2016), Integrating Marketing Communications: New Findings, New Lessons, and New Ideas

b. Wedel and Kannan (2016), Marketing Analytics for Data-Rich Environments

 

Internet Resources:

1.      Advertising Age - The 20th century and marketing communications.

2.      Advertisement Ave -- the best web site to view current TV ads in USA

3.      ADSlogans Unlimited - Ad Slogan "Hall of Fame" by year and brand.

4.      AdCracker -- a good collection of "street smart" creative strategies

5.      Duke Endowment "Library 2000" Fund -- a good collection of over 7,000 printed advertisements in U.S. between 1911 and 1955.

6.      US Library of Congress - all you want to know about Coca-Cola Ads

7.      Smithsonian - Advertising and Commercial Imagery Collections

8.      National Statistics of Taiwan -- All (nearly) you want to know about Taiwan

IV.    STUDENT RESPONSIBILITIES

Reading assignments should be prepared thoroughly prior to the session for which they are assigned.  Lectures will parallel with the text and Online Learning Center  in most instances but will be supplemented by additional material, thereby making attendance a necessity. Each student is expected to participate regularly in class discussion, both as called by the instructor and on a voluntary basis.  To a large extent, learning this course is related to 1) the degree of your participation and sharing insights and knowledge, 2) willingness to expose your view points to the critical judgments of your classmates or team members, 3) ability to listen carefully to comments made by other participants  Each student also has the responsibility to become familiar with the provision of the Honor Code and Honor System procedures by the National Chiao Tung University.  

V.     EVALUATION

1.

Harvard Cases (Group Presentation, 2 cases)

20% 

2.

Harvard Cases (Group Summary, 12 cases)

50%

3.

Case Discussion, Class Participation, Individual HW

20%

4.

Final take-home exam

10%

VI.    HARVARD CASES

There are sixteen cases from Harvard Business Online.  Each team will be responsible for the presentation of three cases, which takes a maximum 30 minutes in reviewing the case. For non-presenting teams, each team is expected to submit a maximum 4 typed pages with a brief of synopsis and the major issues resolved.

The use of the participant-centered learning (PCL) case method in our class requires each one of you work individually first -- to carefully read and to think about each case (typically about two hours of preparation time for each case).

Once you have done your individual preparation, then you're ready to joint your team's group discussion.  The purpose of your group discussion is not to generate consensus, but rather it helps your team members to refine, adjust, and amplify their thinking.  A fruitful group discussion is characterized by intense interaction that deepens participant's understanding beyond that gained through individual analysis. You then share your observations, analyses, ideas, or rule of thumb from your group analysis to the class for further discussion.  You will quickly find out your teammates or your classmates differ significantly on what's important and how to deal with problems, and the impact of decisions in one sector of an organization upon other sectors.  This diversity of opinion -- most of the time, surprise, intellectual debates,  exciting, and  fun -- from differing perspectives offers real opportunities for shared learning.

VII. CLASS SCHEDULE  (Office Hours)

Date

Topics (Text Chapters)

Harvard Cases

07/01

Class Setup, Teams Assignment

PCMPCL Introduction

Review: GAFA –Amazon, Apple, Facebook, and Google 2018

07/05

IMC in Marketing Campaign (1, 2)

IMC品牌企劃案

IND. Gucci Group N.V. (A)

07/08

I. Management:

   Ad Agency (3) 廣告代理商

0.           Leo Burnett Virtual Team

07/12

II. Market: Consumer Behavior (4)

品牌形象

1.           Dove: Evolution of a Brand

07/15

Perspectives on Consumer Behavior – UGC (user generated content)

用戶生成內容

2.           PatientsLikeMe: Using Social Network Health Data to Improve Patient Care

07/19

Communication and Persuasion(5,6)

溝通和說服

3.           BMW Films

07/22

III. Money (Business Model): Establishing Objectives and Budgeting for the Promotional Program (7)

商業模式與獲利世代

4.           Amazon.com, 2018

R: Amazon: The Brink of Bankruptcy

07/26

***1st Break, No Class***

07/29

V. Message:

Creative Strategy and Copy Platform (8) Advertising Appeals (9)

5.           Mountain Dew’s New Creative*

08/02

V. Media Planning and Strategy (10)

大眾傳媒

6.           Google Inc. in 2014

08/05

Social Media (15) 社群媒體行銷

7.           Facebook, Inc.

08/09

Digital Media (15) 集客式行銷

8.           HubSpot: Inbound Marketing and Web 2.0

08/12

Evaluation of Media: Magazines and Newspapers (12) 付費牆商業模式

9.           New York Time Paywall

08/16

***2nd Break, No Class***

08/19

Direct Marketing (14)

行動行銷

10.       Bank of America: Mobile Banking

08/23

VI. Measurement Effectiveness Measuring of promotional program

11.       Vodafone: Managing Advanced Technologies and Artificial Intelligence

08/26

VII. Milieu: Special Topic & Perspectives

International advertising (19)

12.       Ant Financial

08/30

Final Exam (take home written case due)

***3rd Break, No Class***

09/02

IMC on ABC(AI, Big Data, Cloud) Platform Marketing

T.B.A.

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Advertising Age

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This Homepage is maintained and updated by Prof. Edwin Tang of Taiwan National Chiao Tung University.
Last updated on July 01, 2019.  Copyright, All rights reserved.